Refund policy

Refund policy

Each work of art that you order from Unknown Originals is crafted with the utmost attention to detail. We take great respect and responsibility in creating artist work that is printed and made to order. Due to the personalized nature of our offerings, we are unable to accept returns or cancellations once an order has been placed on all fine art on canvas, on paper and plexi. 

Each item is meticulously designed and produced exclusively for you.

If you have any questions or concerns prior to finalizing your purchase, please reach out to us for assistance via email at courtney@unknownoriginals.com 

Thank you for your understanding.

** Note that all Unknown Originals Fine Art products are made-to-order, printed on demand, which means they're FINAL SALE, NON-RETURNABLE and NON-REFUNDABLE. **

Items damaged in shipping, retain all packaging materials and email us at courtney@unknownoriginals.com with the  pictures of the damaged item(s) and packaging materials.

Lost or damaged items will be replaced at no additional charge.